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FREQUENTLY ASKED QUESTIONS
- Where do I suscribe?
New accounts are created during ordering process, or when visiting the log-in page. You will have to enter your name, address, email and telephone.
- Which payment methods do you accept?
We accept french checks, credit cards, money transfers and Paypal. All payments are made in euros.
- What is your delivery delay?
Items available are shipped within 2 working days.
Items out of stock would be sent in 7 to 14 days.
- Is the weight given for one or for the pair of cufflinks?
Prices are given for the whole set proposed (pair of cufflinks, pair of earrings...)
- I have problems on helenecourtaigne.com website
Try a diferent browser such as Internet Explorer, Firefox or google Chrome to reach our pages.
Use the latest version if possible.
- I cannot connect/suscribe to your website
Make sure your web browser and/or firewall allows cookies.
- Do you keep my credit card informations on your data base?
None of your credit card informations are passed on our website and we don't have any access to them. You will be automatically directed to the secured server of Cyberplus Paiement to proceed.