Discover more jewel creations by Helene Courtaigne Delalande.

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment when the jewel is available, or 7 to 14 days when not, and are shipped via Colissimo with tracking.  We will provide you with a link to track your package online. We can send your order with other carriers (UPS, Fedex, Chronopost), but please contact us first for shipping fees evaluation.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.